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Welcome to GiftInc, operated by GiftInk Solutions LLP. These Terms & Conditions govern your access to and use of https://giftinc.in/, including the product catalogue, corporate gifting information, enquiry forms, quotation requests, and related services made available through the website.
GiftInc provides corporate gifting and personalised merchandise solutions for businesses, organisations, events, employee engagement programmes, client appreciation initiatives, promotional campaigns, and other gifting requirements. Our offerings may include branded merchandise, gift hampers, employee welcome kits, office products, drinkware, bags, accessories, electronic products, customised gifts, and other items displayed in our catalogue.
By accessing our website, submitting an enquiry, requesting a quotation, or engaging with our services, you agree to comply with these Terms & Conditions to the extent applicable to your interaction. If you do not agree with these terms, you should discontinue using the website.
These terms apply to website visitors, prospective customers, business representatives, and customers using our services. Where a separate written quotation, purchase order, service agreement, or other contract contains specific terms agreed by the parties, those specific terms will govern the relevant transaction to the extent of any inconsistency with these general website terms.
GiftInc provides gifting-related products and services intended to help customers identify suitable gifts for business and personal occasions. Our website is designed to showcase available product categories, provide general product information, and enable visitors to contact our team regarding their requirements.
Depending on the product and order, our services may involve sourcing, customisation, branding, printing, packaging, bulk procurement, and coordination with third-party suppliers or logistics providers.
The exact scope of any service will depend on the requirements discussed with the customer and the terms confirmed in the applicable quotation or written agreement.
You may use this website only in compliance with applicable law. If you are using the website on behalf of a company, partnership, institution, or other organisation, you confirm that you are authorised to represent that organisation for the relevant enquiry or transaction.
You must provide accurate information when submitting an enquiry, requesting a quotation, or communicating with our team. You should update any material information that changes during the course of a business transaction.
You must not use the website for unlawful purposes, fraudulent activities, misleading enquiries, unauthorised commercial activity, or any action that could damage our systems, reputation, customers, suppliers, or other users.
We make reasonable efforts to present product information, descriptions, images, specifications, and other catalogue details as accurately as possible. However, the information displayed on the website is provided primarily for general reference and product discovery.
Product images may be illustrative and may differ from the final product in colour, finish, dimensions, material, packaging, or appearance. Variations may arise because of photography, display settings, manufacturing processes, supplier changes, or customisation requirements.
The availability of specific colours, models, sizes, materials, finishes, brands, and packaging options may vary. Some products may be available only in particular quantities or subject to minimum order requirements.
Customers should confirm important specifications, quantities, branding requirements, and other material details with our team before placing an order. The final written quotation, approved sample where applicable, and confirmed order specifications should be relied upon for the relevant transaction.
Products displayed on the website may be subject to stock availability, supplier capacity, seasonal demand, production schedules, and other operational factors.
Displaying a product on the website does not guarantee that it is currently in stock or available for immediate dispatch. Certain products may need to be sourced, manufactured, assembled, or customised after the customer’s requirements are confirmed.
If a product becomes unavailable or a supplier cannot fulfil the requested specification, we may inform the customer and discuss an alternative, revised timeline, or other appropriate arrangement.
No product should be considered reserved solely because it has been viewed, shortlisted, or included in an enquiry. Availability will be confirmed as part of the applicable quotation or order process.
Customers may contact GiftInc to request information, product recommendations, pricing, samples, or quotations for their gifting requirements.
To prepare a useful quotation, we may need details such as the product category, quantity, budget, delivery location, branding requirements, packaging preferences, event date, and expected delivery timeline.
A quotation will reflect the information available at the time it is prepared. It may specify product details, applicable quantities, unit prices, taxes, branding charges, packaging costs, delivery charges, payment terms, validity, and estimated fulfilment timelines, as applicable.
Unless expressly stated otherwise, an enquiry or quotation request does not constitute a confirmed order, a guarantee of availability, or a binding commitment to supply products.
A quotation becomes subject to the terms stated in it and the applicable order confirmation once accepted in the manner specified by GiftInc. We may need to revise a quotation if the requested specifications, quantity, branding, delivery location, or other material requirements change before confirmation.
Prices, estimates, or indicative rates displayed or communicated by GiftInc may vary depending on product selection, order quantity, customisation, packaging, supplier pricing, delivery location, and other relevant factors.
Where prices are not displayed on the website, customers may request a quotation from our team. The final commercial terms will be communicated through the applicable quotation or order documentation.
Applicable taxes, including GST where relevant, will be charged in accordance with applicable law and the agreed commercial terms. Any delivery charges, special packaging costs, branding charges, or additional service fees will be communicated as applicable.
If there is an error in a published price or quotation, we reserve the right to clarify or correct it before an order is accepted, subject to applicable law and any binding agreement already in place.
Customers should review the final quotation carefully to confirm the total amount payable and all applicable charges before approving an order.
An order will be treated as confirmed only when the applicable acceptance, written confirmation, purchase order, advance payment, or other required formalities have been completed as specified in the quotation or agreement.
For corporate and bulk gifting orders, confirmation may require approval of product specifications, quantities, artwork, branding placement, packaging, delivery addresses, and timelines.
Customers should ensure that the person approving the order has the necessary authority to commit the relevant organisation to the purchase.
We may request additional information or clarification before proceeding with an order. If material details remain unresolved, production, procurement, or dispatch may be delayed until the required approvals are received.
Certain products and customised gifting solutions may be available only in bulk quantities or subject to a minimum order quantity. These requirements may vary by supplier, product category, printing method, packaging option, and manufacturing process.
Pricing and delivery estimates for bulk orders may depend on the confirmed quantity and the complexity of the requested work.
If the customer changes the order quantity after quotation or confirmation, the unit price, production schedule, availability, and other commercial terms may need to be revised.
Any minimum order quantity, quantity-based discount, or bulk pricing arrangement will be subject to the terms communicated for the particular order.
GiftInc may offer customised products featuring company logos, brand names, artwork, messages, designs, or other customer-provided materials.
The customer is responsible for reviewing and approving all artwork, spelling, colours, dimensions, logo placement, text, and other relevant details before production begins.
Once customised production has commenced, changes may be difficult or impossible to implement without additional costs or delays. Customers should therefore ensure that all approvals are accurate and complete before providing final authorisation.
Minor differences between approved digital previews and finished products may occur due to printing methods, materials, surface textures, production processes, or colour reproduction. Any material specifications expressly agreed in writing will remain subject to the applicable order terms and law.
Unless otherwise agreed, customised products may not be suitable for resale or use outside the specific purpose for which they were produced.
All trademarks, logos, text, graphics, website designs, product descriptions, photographs, and other content published on the GiftInc website are owned by GiftInc, its licensors, suppliers, or other relevant rights holders, as applicable.
You may access and use website content for legitimate personal or business enquiry purposes. You must not reproduce, distribute, modify, commercially exploit, publish, or repurpose protected content without appropriate authorisation, except where permitted by law.
When you provide logos, artwork, photographs, brand assets, or other materials for a gifting project, you represent that you have the necessary rights, licences, permissions, or authorisation to use and share those materials for the intended purpose.
You authorise GiftInc and the relevant service providers to use such materials to the extent reasonably necessary to prepare designs, provide quotations, customise products, fulfil the order, and perform agreed services.
You remain responsible for any third-party rights associated with the materials you provide. We may decline to use materials where there are reasonable grounds to believe that the proposed use is unlawful or unauthorised.
Payment terms will be specified in the applicable quotation, invoice, purchase order, or written agreement. Depending on the transaction, payment may be required in advance, in instalments, against an invoice, or according to another mutually agreed schedule.
Customers are responsible for ensuring that payments are made accurately and within the agreed timeframe. Any advance payment, milestone payment, credit arrangement, or outstanding balance will be governed by the applicable commercial terms.
Where a customer fails to make a required payment, GiftInc may, subject to the agreed terms and applicable law, pause procurement, customisation, production, dispatch, or further services until the payment issue is resolved.
Any applicable bank charges, transaction fees, late-payment consequences, or other payment-related conditions will be governed by the relevant agreement and applicable law.
Customers should contact our team promptly if they identify a billing discrepancy or have a question regarding an invoice or payment.
Delivery timelines will be estimated based on product availability, order quantity, customisation requirements, production schedules, packaging, dispatch arrangements, and the destination.
For bulk and customised orders, delivery estimates may depend on supplier confirmation, artwork approval, sample approval where applicable, and timely completion of required customer formalities.
We will make reasonable efforts to coordinate delivery in accordance with the confirmed order details. However, estimated delivery dates are not guaranteed unless expressly agreed in writing as binding commitments.
Delays may arise from circumstances beyond our reasonable control, including transport disruptions, supplier delays, severe weather, public emergencies, regulatory restrictions, or other unforeseen events.
Customers are responsible for providing complete and accurate delivery information and ensuring that the receiving location can accept the shipment. Any additional costs arising from incorrect addresses, failed delivery attempts, or changes requested after dispatch will be handled according to the applicable order terms.
Customers should inspect delivered products within a reasonable period and notify us promptly if they identify shortages, visible transit damage, or discrepancies against the confirmed order.
Customers should review products upon delivery to verify the quantity, general condition, and conformity with the confirmed order specifications.
If products appear damaged, incomplete, or materially different from the agreed specifications, the customer should notify GiftInc within the timeframe stated in the quotation or order documentation, or otherwise within a reasonable period.
Where appropriate, we may request photographs, delivery records, packaging details, product samples, or other information needed to assess the issue.
Any resolution, replacement, correction, or other remedy will depend on the nature of the issue, the agreed terms, the available evidence, and applicable law.
This section does not exclude any mandatory rights or remedies that cannot lawfully be limited.
Requests to cancel or modify an order must be communicated to GiftInc in writing as soon as possible.
The ability to cancel or change an order depends on its stage of processing. Orders involving sourcing, manufacturing, branding, printing, personalisation, or special packaging may incur costs once work has commenced.
If a cancellation or modification is accepted, any applicable charges, deductions, refunds, or revised timelines will be determined according to the agreed order terms and applicable law.
Customised products may be subject to additional restrictions because they are produced according to the customer’s specifications and may not be readily resold. However, any restriction on cancellation or refund remains subject to mandatory legal rights and the circumstances of the transaction.
Customers should not assume that an order has been cancelled or changed until they receive written confirmation from our team.
Requests relating to returns, replacements, refunds, defective products, incorrect quantities, or other order concerns will be reviewed according to the applicable quotation, order agreement, and legal requirements.
Where a product is defective, damaged in transit, materially incorrect, or otherwise fails to meet the agreed specifications, customers should notify GiftInc promptly and provide reasonable supporting information.
Depending on the circumstances, an appropriate resolution may include correction, replacement, repair, a partial adjustment, a refund, or another remedy permitted by the applicable terms and law.
Products made to customer-specific requirements may have different return conditions from standard products, particularly where the products cannot reasonably be resold. Any applicable restrictions should be communicated as part of the relevant transaction.
No provision in these Terms & Conditions is intended to remove a consumer right or other legal remedy that cannot lawfully be excluded.
Customers are responsible for providing accurate information regarding their organisation, contact details, product specifications, quantities, branding instructions, delivery requirements, and other information necessary to fulfil an order.
Customers must review quotations, invoices, artwork previews, samples where applicable, and final specifications before providing approval.
If a customer supplies inaccurate or incomplete information, fails to provide required approvals, or changes material requirements after confirmation, the resulting delay or additional cost will be handled according to the applicable order terms.
Customers must also ensure that their use of the website and services complies with applicable laws and does not infringe the rights of others.
You agree not to misuse the website, attempt to gain unauthorised access to restricted systems, interfere with website operations, introduce malicious code, or engage in activities that may compromise website security.
You must not use automated tools to access, copy, extract, or reproduce website information in a manner that violates applicable law, infringes intellectual property rights, breaches these terms, or places an unreasonable burden on our systems.
You must not submit false enquiries, impersonate another individual or organisation, distribute unlawful content, or use the website to facilitate fraudulent activity.
We may take reasonable technical or legal measures to protect the website and our business from misuse, subject to applicable law.
Our website may contain links to third-party websites, platforms, suppliers, payment services, or other external resources.
These links are provided for convenience or to support our services. Unless expressly stated otherwise, GiftInc does not control and is not responsible for the independent content, availability, policies, or security practices of third-party websites.
Your use of third-party services may be subject to separate terms and conditions. You should review those terms before entering into a transaction or sharing information with an external provider.
To the extent permitted by law, the website and its general informational content are provided on an “as available” basis. We make reasonable efforts to maintain accurate information and reliable website functionality but do not guarantee uninterrupted access, error-free operation, or the permanent availability of every product or feature.
General product descriptions and catalogue information should not be treated as a substitute for a confirmed quotation or written product specification.
Nothing in this section excludes any express warranty, contractual commitment, or mandatory protection that applies under the law or has been expressly agreed in writing.
To the extent permitted by applicable law, GiftInc will not be responsible for indirect or consequential losses arising from the use of the website or from circumstances outside our reasonable control, except where such exclusion is prohibited by law.
Any liability directly associated with a confirmed order will be assessed in accordance with the applicable agreement, the facts of the matter, and relevant legal requirements.
We do not exclude or limit liability where such exclusion or limitation would be unlawful, including liability that cannot legally be excluded under applicable law.
Customers should communicate material requirements and concerns promptly so that reasonable steps can be taken to prevent or resolve issues.
To the extent permitted by law, you agree to be responsible for losses, claims, liabilities, or reasonable expenses arising directly from your unlawful use of the website, your material breach of these terms, or your unauthorised provision of third-party intellectual property or other protected materials.
This provision does not apply to the extent that a claim results from GiftInc’s own unlawful conduct or from any liability that cannot legally be transferred to the customer.
Any indemnity will be interpreted in accordance with applicable law and the circumstances of the relevant claim.
Neither party will be treated as having breached an obligation to the extent that performance is prevented or materially delayed by events beyond its reasonable control, subject to applicable law and the terms of the relevant agreement.
Such events may include natural disasters, severe weather, fire, public emergencies, transport disruptions, strikes, supplier failures, governmental restrictions, changes in law, or interruptions to essential infrastructure.
The affected party should communicate the circumstances as reasonably practicable and take reasonable steps to reduce the impact of the disruption.
If the delay continues for an extended period, the parties may discuss a revised delivery schedule, alternative arrangements, or another appropriate resolution in accordance with the applicable agreement.
Any personal information collected through the website or in connection with our services will be handled in accordance with our Privacy Policy and applicable data protection laws.
Customers who provide information relating to employees, gift recipients, colleagues, or other individuals are responsible for ensuring that they have the appropriate authority and legal basis to share that information with us.
We will use the information provided for the relevant enquiry, order, delivery, support, or other disclosed business purpose, subject to applicable law.
Please review our Privacy Policy for further details about the collection, use, retention, and disclosure of personal information.
We may restrict, suspend, or discontinue access to some or all website features where reasonably necessary for security, maintenance, legal compliance, prevention of misuse, or other legitimate operational reasons.
Where a customer materially breaches an applicable agreement, any suspension or termination of services will be governed by that agreement and applicable law.
Termination of website access does not automatically cancel a confirmed order or remove payment, confidentiality, intellectual property, recordkeeping, or other obligations that are intended to continue after the relevant relationship ends.
Any outstanding commercial obligations will remain subject to the applicable agreement and legal requirements.
We may update these Terms & Conditions from time to time to reflect changes in our products, business practices, website features, service arrangements, or legal obligations.
The revised terms will be published on this page with an updated date. Visitors should review this page periodically to remain informed of the conditions governing website use.
Changes to these general website terms will not automatically override the specific terms of an existing binding agreement where doing so would be inconsistent with that agreement or applicable law.
Where required, we will provide additional notice or obtain agreement to revised terms before applying them to a particular transaction.
These Terms & Conditions are intended to be governed by the laws of India, subject to applicable mandatory legal provisions.
Any dispute arising from the use of the website or the provision of our services will be addressed in accordance with applicable law and any dispute resolution provisions agreed in the relevant quotation or contract.
Where court proceedings are necessary, jurisdiction will be determined by the applicable law and any valid contractual arrangement between the parties. Nothing in this section is intended to restrict any mandatory jurisdiction or legal right available to a customer.
If any provision of these Terms & Conditions is held to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the extent legally permissible.
The invalid or unenforceable provision will be interpreted or adjusted only to the extent necessary to give effect to the parties’ lawful intentions, where permitted by applicable law.
These Terms & Conditions govern general access to and use of the GiftInc website. They should be read alongside our Privacy Policy and any specific quotation, purchase order, invoice, or written agreement applicable to a transaction.
Where specific commercial terms are expressly agreed in writing, those terms will apply to the relevant transaction to the extent of any inconsistency with these general website terms, subject to applicable law.
Nothing in these terms is intended to exclude statutory rights or protections that cannot lawfully be waived.
If you have questions about these Terms & Conditions, require clarification regarding a quotation, or wish to discuss a product or service, you may contact our team using the details below.
Business Name: GiftInk Solutions LLP
Website: https://giftinc.in/
Email: info@giftinc.in
Address: #85, 3rd Floor, KH Road, Double Road, Bengaluru, Karnataka, India.
Please include sufficient information about your enquiry or order so that our team can review the matter and respond appropriately.
By continuing to access or use the GiftInc website, you agree to comply with these Terms & Conditions to the extent applicable to your use. If you do not agree with these terms, you should discontinue using the website.
Any confirmed transaction will also be subject to the applicable quotation, order confirmation, and other agreed commercial terms.
Thank you for visiting GiftInc and considering us for your corporate gifting and personalised merchandise requirements.