Trusted by leading enterprises
GiftInc, operated by GiftInk Solutions LLP, respects the privacy of individuals and businesses who visit our website, explore our product catalogue, submit enquiries, or contact us regarding corporate gifting solutions. This Privacy Policy explains how we collect, use, store, disclose, and protect information when you visit https://giftinc.in/ or interact with our services.
Our website provides information about corporate gifts, personalised merchandise, employee welcome kits, promotional products, gift hampers, branded merchandise, and other gifting solutions for businesses, organisations, events, and individuals. We understand that trust is an important part of every business relationship, and we are committed to handling personal information responsibly and transparently.
By accessing or using our website, you acknowledge that you have read this Privacy Policy. Where applicable law requires consent for a particular activity, we will seek that consent before proceeding. If you do not agree with the practices described in this policy, please discontinue using the website or refrain from providing information that is not necessary for your enquiry.
We may collect information that you voluntarily provide when you contact us, request a quotation, submit a product enquiry, communicate with our team, or express interest in our corporate gifting services. The information collected depends on the nature of your interaction with us and the details required to respond to your requirements.
This information may include your full name, company name, job title, business email address, telephone number, business address, delivery address, and other contact details that you choose to provide. We may also collect information about your organisation, industry, gifting requirements, preferred products, estimated quantities, budget, branding preferences, packaging requirements, and expected delivery timelines.
When you submit a message through a contact form or communicate with us by email, telephone, or other supported communication channels, we may retain the information contained in your message and any supporting materials you voluntarily share. This may include logos, artwork, product references, specifications, and other files needed to understand your requirements.
We collect only the information reasonably necessary for the relevant business purpose, subject to applicable legal requirements. Please avoid sharing passwords, payment credentials, government identification documents, or other sensitive information unless it is specifically required through an appropriate and secure process.
When you visit our website, certain technical information may be collected automatically through the website infrastructure, server logs, analytics services, cookies, and similar technologies, where enabled.
This information may include your Internet Protocol address, browser type, device type, operating system, referring website, pages visited, approximate geographic region, date and time of access, and general interactions with website features.
We use this information to understand website performance, identify technical errors, maintain security, improve navigation, and assess which products, categories, and services are useful to visitors. Where possible, analytics information may be used in an aggregated or de-identified form.
The type and extent of automatically collected information depend on the tools and technologies active on the website and the permissions required under applicable law.
We may receive limited information about you from business partners, referral sources, event organisers, suppliers, or other third parties when they introduce you to our services or communicate a business requirement on your behalf.
For example, a company representative may provide your professional contact details so that our team can discuss a corporate gifting programme, product quotation, or event requirement. We will use such information for appropriate business purposes and in accordance with applicable law.
Where required, we will take reasonable steps to ensure that information received from third parties is handled appropriately and that the relevant individuals have been informed or have provided consent where necessary.
We use the information collected to understand your requirements and provide relevant information about our products and services. This includes responding to enquiries, preparing quotations, recommending products, discussing customisation options, and helping businesses identify suitable gifting solutions for their budgets and occasions.
We may use your contact and business information to communicate about product availability, bulk quantities, branding requirements, samples, packaging specifications, estimated delivery schedules, order confirmations, and other matters relevant to a business transaction.
Where an order or service engagement is agreed upon, we may process the information required to coordinate procurement, customisation, printing, packaging, dispatch, delivery, invoicing, customer support, and after-sales communication.
We may also use information to maintain business records, improve our website and service processes, analyse enquiry trends, prevent fraud, troubleshoot technical issues, protect our systems, respond to complaints, enforce our contractual rights, and comply with applicable laws and regulatory requirements.
We will not use personal information for purposes that are incompatible with the original purpose of collection unless permitted by law or supported by the required consent.
Corporate gifting projects may require additional information to ensure that products meet the customer’s specifications. This may include company logos, brand guidelines, artwork, product quantities, recipient categories, packaging preferences, event information, and delivery instructions.
We use this information to assess feasibility, coordinate with relevant vendors, prepare proposals, and fulfil agreed requirements. Where third-party manufacturers, printers, packaging providers, or delivery partners are involved, the relevant information may be shared to the extent necessary to complete the requested work.
Customers are responsible for ensuring that they have the appropriate rights and permissions to provide logos, photographs, designs, trademarks, or other materials for customisation. We may request clarification or decline to process materials where there are reasonable concerns about authorisation or legality.
We will take reasonable steps to handle business materials confidentially and use them for the purposes agreed with the customer, subject to contractual obligations and applicable law.
Our website may use cookies and similar technologies to support essential website functions, remember preferences, understand visitor activity, improve performance, and maintain security.
Cookies are small files stored by your browser that may help a website recognise a browser or retain certain information between visits. Some cookies may be necessary for the website to operate correctly, while others may support analytics, preferences, or marketing functions where such tools are enabled.
You may manage or disable cookies through your browser settings. Depending on your browser and the website features involved, disabling certain cookies may affect the availability or functionality of some services.
Where required by applicable law, we will obtain consent before using non-essential cookies or similar technologies. The cookies and services actually used may change as the website evolves.
We do not sell personal information to third parties as a commercial data product. However, we may share relevant information with trusted service providers when necessary to operate our website, respond to enquiries, or deliver our services.
These recipients may include website hosting providers, technical support providers, analytics service providers, email and communication platforms, manufacturers, product suppliers, customisation vendors, packaging partners, logistics providers, and professional advisers.
For example, a delivery partner may need a recipient’s name, telephone number, and delivery address to transport an order. A printing vendor may need an approved company logo and product specifications to customise merchandise. We aim to limit disclosures to the information reasonably necessary for the relevant purpose.
We may also disclose information when required by law, pursuant to a valid legal process, to comply with regulatory obligations, to protect the rights and safety of our business or others, or to establish, exercise, or defend legal claims.
Where information is transferred to a third-party service provider, the handling of that information may also be governed by the provider’s own privacy practices and applicable contractual arrangements.
If payment processing is offered for a transaction, payment may be handled through the applicable payment service provider or financial institution. The information required will depend on the payment method and transaction.
Unless expressly stated otherwise in a specific service arrangement, you should not send full payment card numbers, card verification codes, banking passwords, or other payment credentials through general enquiry forms or ordinary email.
Payment providers may process information under their own terms, privacy policies, and security procedures. We do not claim control over the independent processing activities of third-party financial institutions or payment platforms.
Any payment-related information that we receive directly will be handled only as necessary for the relevant transaction, recordkeeping, fraud prevention, or legal compliance.
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, disclosure, or destruction.
These measures may include access restrictions, secure account practices, appropriate website security controls, software updates, and other safeguards proportionate to the nature of the information and the risks involved.
Access to information should be limited to personnel and service providers who need it for legitimate business purposes. We expect relevant personnel and service providers to handle information responsibly and in accordance with applicable obligations.
However, no website, electronic communication channel, or storage system can be guaranteed to be completely secure. Although we strive to protect your information, we cannot promise absolute security against every possible threat.
If we become aware of a personal data breach, we will take appropriate steps in accordance with applicable law, including any required investigation, mitigation, and notification.
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including responding to enquiries, managing business relationships, processing transactions, providing support, and maintaining relevant records.
Information associated with quotations, purchase orders, invoices, tax records, customisation approvals, and business correspondence may need to be retained for longer periods to meet accounting, contractual, regulatory, or legal requirements.
Where information is no longer required, we will take reasonable steps to delete it, anonymise it, or otherwise dispose of it securely, subject to applicable legal obligations and legitimate business requirements.
The retention period may vary depending on the nature of the information, the status of the business relationship, and the existence of any pending dispute or legal obligation.
Depending on applicable law, you may have rights concerning your personal information, including the right to request information about how it is processed, seek correction of inaccurate details, request erasure where legally available, withdraw consent where processing is based on consent, and raise a complaint about the handling of your information.
These rights may be subject to legal exceptions. For example, we may need to retain certain transaction records to comply with tax, accounting, or other statutory obligations even when a deletion request is received.
You may contact us to update your contact information, correct a business email address, withdraw a previously provided consent, or request that we stop sending optional promotional communications.
We will assess privacy requests in accordance with applicable law and may request reasonable information to verify your identity or authority before taking action.
We may send business-related communications concerning catalogues, product updates, gifting ideas, new collections, or relevant services where permitted by law and, where required, with your consent.
You may opt out of optional promotional communications at any time by following the unsubscribe instructions provided in the message, if available, or by contacting us directly.
Opting out of marketing communications will not necessarily stop essential service communications, such as responses to your enquiry, quotation-related messages, transaction updates, or other communications required to fulfil an existing business engagement.
We will take reasonable steps to respect your communication preferences and process opt-out requests within an appropriate period.
Our website may contain links to third-party websites, social media platforms, external product resources, or other online services. These links may be provided for convenience, additional information, or communication purposes.
We do not control the content, availability, security, or privacy practices of external websites. Your interactions with those websites are governed by their respective terms and privacy policies.
We encourage you to review the applicable privacy notices before sharing personal information with any third-party website or service.
Our corporate gifting services and business enquiry facilities are primarily intended for businesses, organisations, and adults acting in a personal or professional capacity.
We do not knowingly seek to collect personal information directly from children in circumstances where such collection is not permitted by applicable law. If we become aware that information has been collected inappropriately, we will assess the matter and take appropriate action in accordance with legal requirements.
Where a gifting programme involves recipients who are minors, the relevant business customer is responsible for ensuring that the information provided to us is lawfully collected and shared for the intended purpose.
Our business and service providers may use infrastructure or systems located in different regions. Where personal information is transferred outside the place in which it was collected, we will take steps required by applicable law to ensure that the transfer is lawful and that appropriate safeguards are applied where necessary.
The availability and location of third-party infrastructure may change over time, depending on the services used to operate the website and fulfil customer requirements.
We handle personal information in accordance with applicable Indian laws and other data protection requirements that may apply to our activities. Depending on the circumstances, these may include the Digital Personal Data Protection Act, 2023, and applicable rules or other relevant legal provisions in force.
Where legal requirements change, we may update our data handling practices and this Privacy Policy to reflect the changes.
Nothing in this policy is intended to limit any mandatory rights or protections available to individuals under applicable law.
We may revise this Privacy Policy from time to time to reflect changes in our business operations, website functionality, service providers, technology, or legal obligations.
The updated policy will be published on this page along with a revised date where appropriate. We encourage visitors and customers to review this page periodically to understand how their information is handled.
Where a change requires renewed consent or a separate notice under applicable law, we will take the steps required by that law.
If you have any questions, concerns, requests, or complaints relating to this Privacy Policy or the processing of your personal information, you may contact us using the details below.
Business Name: GiftInk Solutions LLP
Website: https://giftinc.in/
Email: info@giftinc.in
Address: #85, 3rd Floor, KH Road, Double Road, Bengaluru, Karnataka, India.
Please describe your request clearly so that we can identify the relevant information and respond appropriately. We will review and address privacy-related enquiries in accordance with applicable law.
By using our website and voluntarily providing information for an enquiry or business transaction, you acknowledge that you have had the opportunity to review this Privacy Policy. Any consent required for specific processing activities will be obtained separately where applicable.
This Privacy Policy should be read together with our Terms & Conditions and any additional notices or agreements that apply to the products and services you use.